Privacy Policy Last Updated: July 28, 2025
Welcome to Ocean Plumbing LLC (“Company”, “we”, “our”, “us”)! This Privacy Policy explains how Ocean Plumbing LLC collects, uses, and protects your personal information when you use our website located at
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect various types of information to provide and improve our Service to you.
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Personal Information You Provide: When you use our Service, such as when you schedule an appointment, request a quote, make a purchase, or sign up for communications, you may provide us with personally identifiable information, including but not limited to:
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Name
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Email address
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Phone number (especially for SMS communications)
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Mailing address
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Payment information (e.g., credit card details, billing address)
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Details about your plumbing service needs
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Information Collected Automatically (Usage Data): When you access or use the Service, we may automatically collect certain information that your browser sends, such as your computer’s Internet Protocol address (IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
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Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and a
nalyze our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
2. How We Use Your Information
Ocean Plumbing LLC uses the collected data for various purposes:
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To provide and maintain our Service
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To notify you about changes to our Service
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To allow you to participate in interactive features of our Service when you choose to do so
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To provide customer support
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To process payments and complete transactions
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To communicate with you regarding appointments, service updates, and other business-related matters
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To send you promotional offers, newsletters, and marketing communications (with your consent where required)
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To monitor the usage of our Service
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To detect, prevent, and address technical issues
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To improve our website and services
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To comply with legal obligations
3. Sharing Your Information
We value your privacy. Ocean Plumbing LLC will not sell, rent, or trade your personal information to third parties for their marketing or promotional purposes.
We may share your information with trusted third parties only in the following circumstances:
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Service Providers: We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used (e.g., payment processors, website hosting, email and SMS marketing platforms). These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
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Legal Requirements: We may disclose your Personal Information in the good faith belief that such action is necessary to:
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Comply with a legal obligation (e.g., subpoena or court order)
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Protect and defend the rights or property of Ocean Plumbing LLC
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Prevent or investigate possible wrongdoing in connection with the Service
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Protect the personal safety of users of the Service or the public
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Protect against legal liability
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Business Transfers: If Ocean Plumbing LLC is involved in a merger, acquisition, or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy
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Specifically Regarding SMS Messaging and A2P 10 DLC Compliance:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of information exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. This exclusion does not apply to data shared with service providers (like SMS platforms) for the sole purpose of enabling our text messaging services (e.g., sending appointment reminders or promotional texts you’ve opted into).
4. Data Security
The security of your data is important to us. We implement reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect from unauthorized access, use, or disclosure. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
5. Your Choices and Rights
You have certain choices regarding the personal information you provide:
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Opt-Out of Communications: You may opt out of receiving marketing communications from us by following the unsubscribe link or instructions provided in any email we send, or by replying “STOP” to any text message you receive from us. You can also contact us directly using the contact information provided below. Please note that even if you opt out of marketing communications, we may still send you non-promotional messages related to your service appointments or transactions.
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Access and Correction: If you wish to access or update your personal information, please contact us.
6. Children’s Privacy
Our Service is not intended for anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our ser
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
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By email: oceanplumbing@oceanplumbingaz.com
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By visiting this page on our website:
https://oceanplumbingaz.com/contact-us/